Shipping & Return

Shipping policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

We ship to US & Canada. We offer Free Shipping on order over $99

Shipping Times

7 – 20 days for shipping times.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Return and Refund Policy

Your satisfaction is our # 1 priority. Therefore, you can request a refund or a reshipment for the ordered products if:

  • You don’t receive them within the guaranteed time (45 days not including 2-5 day processing)
  • You receive the wrong item

All shipping and handling fees are non-refundable.

We do not issue the refund if:

  • Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

Please contact us for more details.